August 28, 2014

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Broad-Based Malware Intrusion Hits UPS Stores

In yet another instance of cybercrime, UPS recently announced that customer information at 51 of its UPS Stores across 24 states has been compromised. The breach was discovered after the company received a government bulletin alerting retailers to a broad-based malware intrusion. The company launched an internal review and discovered the presence of malware on some of its computer systems. The names, addresses, emails, and credit card details of any customer using an electronic method of payment, rather than cash, at any of the 51 affected stores may be exposed.

The malware breach occurred between January 20 and August 11, 2014. Approximately 105,000 customer transactions are at risk. And, while the number is certainly significant, UPS made a point to assure customers that the breach occurred at just 1 percent of UPS Store’s more than 4,400 franchise locations. Still, that offers little consolation if you are one of the customers victimized. Stores affected are in states across the country, including California, New York, Texas, and Florida, to name just a few. For a complete list of the stores involved, see the UPS Store website.

Cybercrime is an Ongoing Battle

Since the data breach, UPS Stores have put in place computer system enhancements and hired the services of an IT security firm to further protect its customers’ information. According to the recent UPS press release, there is thus far no evidence of fraud as a result of this breach. The press release goes on to quote Tim Davis, president of The UPS Store, assuring its customers that “we have identified and fully contained the incident.” Unfortunately, the UPS Store is just one of many companies that have experienced data breaches this year.

Be Proactive against Cybercrime

While The UPS Store is doing the right thing by offering its customers identity protection services, there is no guarantee that every company will be so responsive and accountable. IdentityForce provides a level of security that keeps your information protected at all times—not just after it has already been put at risk. Our UltraSecure and UltraSecure+Credit services keep a close watch on your online activity and alert you the moment suspicious activity occurs.

Image courtesy of Flickr user Mike Motzart.

David Rabinovitz

Identity Protection Consultant at IdentityForce
David is aligned closely with c-level principals and provides them with coaching services focused on strategy, finance, ownership, deal structuring, and shareholder relationships, which led him to join one of his high-growth clients as their CFO. As a high-energy executive with a wealth of experience, David is a versatile corporate “fireman” who skills are often sought after to assess and resolve complex business challenges, as he brings critical insight for business leaders in transition.He is also a long-standing Special Crew Volunteer for Pan-Mass Challenge, an annual cycling fundraiser that strives to provide Dana-Farber's doctors and researchers the necessary resources to discover cures for all types of cancer.

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