IdentityForce Named as Finalist in 2017 Stevie® Awards for Customer Service
95% Customer Satisfaction Rating and 98% Member Retention Underscores IdentityForce’s Commitment to Keep all People Safe from Identity Theft
January 24th, 2017
IdentityForce, Inc., a pioneer of identity protection solutions and services, today announced it has been named a finalist in the Customer Service Department of the Year category in the 11th annual Stevie® Awards for Sales & Customer Service. Specifically, IdentityForce’s Customer Support Team is being recognized for delivering top-tier service to its members by rapidly addressing identity protection concerns and mitigating issues, which may include members who are victims of identity theft that require restoration services. IdentityForce has a 100 percent recovery success rate. The company is also a nominee for the People’s Choice Stevie Awards for Favorite Customer Service.
“We are honored to be recognized as a finalist by the Stevie Awards for Customer Service,” said Steven Bearak, CEO of IdentityForce. “There’s nothing more important to us than providing world-class customer service to all people. We realize they are trusting us to protect their personal information and the identities of their children, spouses or partners, and senior family members. Our members’ identity protection is very personal to us and we’re proud of the work we do every day to protect what matters most.”
IdentityForce’s customer-centric approach is at the core of how the company, with its decades of experience in personal security and protection, continues to garner recognition from the industry and its members. The company continues to maintain an A+ rating with the Better Business Bureau, is only one of two Tier-One Identity Protection providers to the U.S. government, and is the current gold standard for the best Identity Theft Protection Service on TopTenReviews. IdentityForce’s record revenues from 2016 can also be attributed to its 95 percent customer satisfaction rating and 98 percent member retention.
More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10% over 2016. Finalists were determined by the average scores of 77 professionals worldwide acting as preliminary judges. Stevie Award winners will be announced at the gala banquet at Caesars Palace in Las Vegas, Nevada on Feb. 24.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
For nearly 40 years, IdentityForce, Inc. has provided best-in-class, highly scalable, award-winning identity theft, privacy and credit protection solutions to consumers, businesses, and government agencies. A pioneer of identity protection, IdentityForce’s innovation and customer-centric approach has made the company a trusted partner for both organizations and individuals. IdentityForce also provides custom-tailored programs to organizations enabling them to build closer relationships and additional revenue streams. In 2015, the U.S. government awarded IdentityForce elite Tier One status as an approved provider of identity protection services for data breaches affecting over 21.5 million people. IdentityForce is the only identity protection provider awarded the Parent Tested Parent Approved Seal. Follow IdentityForce on Twitter, become a fan on Facebook, engage with us on LinkedIn, and join us on Google+. Learn more at www.identityforce.com.