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Data Breach Prompts Global Aerospace Leader To Rollout Identity Protection Service For Employees

Company


This global aerospace leader provides complex technical services, 24/7 world-wide support for unmanned aircraft systems and other highly secure services including remote imaging.

Challenge


Working with sensitive and secure information, all employees of this aerospace company must have security clearance. When a vendor experienced a data breach, the aerospace company’s employees became exposed to identity theft, potentially impacting their security clearance and productivity. In addition, when a subset of employees received and opened a phishing email, all company and employee information was at risk. The one-year monitoring service offered by the company’s vendor was insufficient and could not provide robust, on-going identity protection.

The aerospace company sought to address the following critical issues:

  • Prevent the future misuse of sensitive employee and company information, which could spur a massive disruption to business operations
  • Ensure that its employees were not distracted, which could have led to significant productivity loss, by alleviating the concern of having to deal with the ramifications of identity theft.

Why IdentityForce


  • As a Tier 1 U.S. government provider, IdentityForce demonstrated the ability to implement and manage large-scale and complex projects.

  • IdentityForce offers a rolling open-enrollment, enabling employees to sign up on-demand, via phone or online for rapid service activation.

  • IdentityForce provides on-site support during open enrollment; co-branded email communications; and an interactive educational video to ensure the highest engagement among employees.

  • IdentityForce empowers HR leadership with an interactive dashboard featuring real-time reporting to facilitate key insights into program usage.

Results


IdentityForce UltraSecure+Credit is one of the employer’s top 10 benefits. It has:

  • Immediate Protection for All Employees: 100% of employees are enrolled and protected from the first day of employment with restoration services and $1 million identity theft insurance.

  • Family Benefits: 38% of employees added identity protection for family members.

  • Knowledgable, Effective, Compassionate Customer Service: Our member services team consistently exceeds service levels while addressing customers’ needs, whether with a question about an alert or full restoration services.

Learn More


For nearly 40 years, IdentityForce, Inc. has provided best-in-class, highly scalable, award-winning identity theft and privacy protection solutions to consumers, businesses, and government agencies. A pioneer of identity protection, IdentityForce’s innovation and customer-centric approach has made the company a trusted partner for both organizations and individuals. Learn more about IdentityForce’s employee benefit solutions and how you can easily add identity protection as a benefit for your employees today.

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