ID Protection Account Settings

Anwsers to common questions

Account Settings FAQ's

1. Login to your dashboard and select, “Manage Account” from the left-hand navigation.

2. Scroll down to the “Protection Plan” section (Just above “Lost Wallet Assistance”)

3. You will see an option to select “Payment History”.

4. You can screenshot up to the last 10 transactions for yearly payment history.

We made it easy for you to keep your account up-to-date. Simply log into your IdentityForce Dashboard, click the Manage Account tab, and go to Account Actions on the right-hand side. Beneath that, click Edit Personal Information. Save all the changes you make.

Good question. In fact, we recommend getting in the habit of changing your password every 90 days, so you’ll want to follow these steps: Log into your IdentityForce Dashboard, click  Manage Account, and scroll down to the Password & Security section where you will be able to Update Password. When you’re all set, hit Save.

Of course, and it’s a good idea to do this every 90 days or so too. After logging in, go to your Dashboard and click Manage Account. Go to the Password & Security section and in the Edit Security Question section click Update. Once you’re done, click Save.

Get started by visiting your Dashboard, and then go to My Account. From there, hit Change Two-Factor Authentication to change how you want your code delivered, and to your desired phone number.

Please log in to your IdentityForce Dashboard and go under “Manage Account” to make any updates or edits to your billing information. If you need additional help, please call our Member Services team at 877-694-3367, Monday–Friday 8:00 a.m.–8:00 p.m. EST; Saturday and Sunday, 9:00 a.m.–7:00 p.m. EST (excluding major holidays).

Contact us with any questions you have at or 877-694-3367. Member support is available 24 hours a day, 7 days a week (excluding major holidays). Our dedicated Restoration Specialists, who can provide fully managed identity restoration services, are available Monday–Friday 8:00 a.m.–8:00 p.m. EST; Saturday and Sunday, 9:00 a.m.–7:00 p.m. EST (excluding major holidays).

What You Need to Know:

The credit scores provided are based on the VantageScore® 3.0 model. Lenders use a variety of credit scores and are likely to use a credit score different from VantageScore® 3.0 to assess your creditworthiness.