ID Protection Alerts

Understanding Your Identity Protection Alerts and Frequency

Alerts FAQ's:

We made it easy to adjust the frequency of the types of alerts you’d prefer to get:

1. Log into your Dashboard 

2. Select Transactions from the menu on the left-hand side of the screen 

3. Go to the Financial Account tab 

4. There you can Set Alert Preferences based on: 

  • 4 types of transactions: purchases, withdrawals, deposit and duplicates. 
  • Amount limits that you set, which can be customized for each type of transaction (i.e. Alert me if a Purchase is over $300). The higher the amount, fewer alerts can be expected.

You can apply the same custom threshold across all your accounts or customize each account with its own threshold. 

Some alerts are more urgent than others and may require different actions for you to take. That’s why every alert you get also includes Recommendations and What Should I So? sections with suggested action steps. That way you’ll always know where your time and attention should be spent to protect your information.

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